1. When will my order be processed?
If your order fits all
authorization criteria, then all orders placed Monday - Friday
before 2pm EST will ship out the same business day. All other
orders will ship on the following business day.
WE DO NOT SHIP OR DELIVER
ON HOLIDAYS & WEEKENDS.
* Past
history of fraud or chargeback has been assigned
*
Unable to verify billing address information (i.e. non US credit
cards)
2. Do you ship orders outside of the United States?
YES! We ship to most
international destinations.
*
Shipping options may vary depending on the delivery restrictions in
your country. Not all shipping methods may be available.
*
Exact shipping prices are unknown until you proceed through the
checkout process.
*
Additional fees such as taxes, duty, or brokerage may be requested
upon delivery or billed in the future from UPS and your local
customs department. eFashion Solutions is not responsible for any
of these costs.
*
Tracking numbers are available for UPS delivered packages.
Please see our shipping
options below.
Orders weighing 5 pound
or less:
USPS Standard - Delivery
time = 7 - 21 days
USPS Global Express -
Delivery time = 3 - 5 days
Orders weighing OVER 6
pounds:
USPS Global Express -
Delivery time = 3 - 5 days
We ONLY ship to the
following countries:
*Country list is subject
to change at any time.
United States
Iceland
Antigua and Barbuda
Ireland
Argentina
Israel
Aruba
Italy
Australia
Jamaica
Austria
Japan
Bahamas
Korea
(North)
Belgium
Korea
(South)
Bermuda
Luxembourg
Brazil
Mexico
Canada
Netherlands
Cayman
Islands
Netherlands
Antilles
China
New Zealand
Denmark
Norway
Dominica
Poland
Dominican
Republic
Portugal
Finland
Puerto Rico
France
Russian
Federation
France,
Metropolitan
Singapore
French
Guiana
South
Africa
Germany
Spain
Greece
Sweden
Greenland
Switzerland
Guam
Trinidad and
Tobago
Heard and McDonald
Islands
Turkey
Hong
Kong
United
Kingdom
Hungary
AUTHORIZATION:
International orders may be required to fax/scan proof of being
cardholder in order to prevent credit card fraud. Additional
information will be emailed once the order has been received. For
more information, please call our Customer Service
department.
INTERNATIONAL MAIL
ADDRESSED
GLOBAL EXPRESS
MAIL (EMS)5
AFRICA: DEC 11
ASIA/PACIFIC RIM: DEC
15
AUSTRALIA / NEW ZEALAND:
DEC 15
CANADA: DEC 16
CARIBBEAN: DEC 15
CENTRAL & SOUTH AMERCIA: DEC 11
MEXICO: DEC 15
EUROPE: DEC 15
MIDDLE EAST: DEC 15
MILITARY MAIL ADDRESSED TO
EXPRESS MAIL
MILITARY SERVICE (EMMS)1
APO/FPO AE ZIP 090-092: DEC 19
APO/FPO AE ZIP 093: N/A
APO/FPO AE ZIP 094-098: DEC 19
APO/FPO AA ZIP 340: DEC 19
APO/FPO AP ZIP 962-966: DEC 19
MILITARY MAIL ADDRESSED TO
PRIORITY MAIL
APO/FPO AE ZIP 090-092: DEC 11
APO/FPO AE ZIP 093: DEC 4
APO/FPO AE ZIP 094-098: DEC 11
APO/FPO AA ZIP 340: DEC 11
APO/FPO AP ZIP 962-966: DEC 11
MILITARY MAIL ADDRESSED TO
PARCEL POST
APO/FPO AE ZIP 090-092: NOV 13
APO/FPO AE ZIP 093: NOV 13
APO/FPO AE ZIP 094-098: NOV 13
APO/FPO AA ZIP 340: NOV 13
APO/FPO AP ZIP 962-966: NOV 13
$arrive_date) { ?>
INTERNATIONAL MAIL ADDRESSED TO
GLOBAL EXPRESS
MAIL® (EMS)5
INTERNATIONAL MAIL ADDRESSED TO
GLOBAL EXPRESS MAIL® (EMS)5
AFRICA
DEC 11
ASIA/PACIFIC RIM
DEC 15
AUSTRALIA / NEW ZEALAND
DEC 15
CANADA
DEC 16
CARIBBEAN
DEC 15
CENTRAL & SOUTH AMERCIA
DEC 11
MEXICO
DEC 15
EUROPE
DEC 15
MIDDLE EAST
3. Do you ship to military addresses or P.O. Boxes?
same as answer 2
4. Do I have to pay with
a credit card? Can I pay by personal check or money order?
5. What is your return
policy?
6. Do you have a
catalog?
8. I want to purchase an
item that I see online, but you don't have my size/color. Will
it be coming back in stock?
9. My credit card was
declined, but the charge is showing on my credit card. What
happened?
10. I just ordered
something, but now it's on sale. Do you honor price
adjustments?
11. What are your
shipping rates?
12. What is the Wish List
used for?
13. How can I track my
package?
14. How do I use my Gift
Card or Store Credit online? Can it be used in retail
stores?
15. Is your site secure?
Why do I not see the security lock symbol?
16. Do you offer Gift
Packaging?
17. I just placed my order, but I forgot to use the promotional code/the code didn't process. What should I do? 18. How do I know what hat size to pick? 19. Which credit cards do you accept? 20. Can I use a promotional offer toward the purchase of a gift card?
